Internal Error Occurred after installation V4.5

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dherremans
Posts: 2
Joined: Fri Sep 18, 2020 9:24 am

Internal Error Occurred after installation V4.5

Post by dherremans » Fri Sep 18, 2020 9:31 am

Hi,

I have installed Orange HRM version 4.5. The installation has been carried out correctly. In get the login screen. When I log in, I get 'Internal Error Occurred'
PHP version 7.2.33
Can somebody help me with this problem?

Regards

muhtadi
Posts: 3
Joined: Wed Nov 18, 2020 6:11 pm

Re: Internal Error Occurred after installation V4.5

Post by muhtadi » Wed Nov 18, 2020 7:06 pm

Same thing happened with me. Orangehrm 4.6.

Installed through cpanel.


**Shared Hosting. No SSH access. Mysql Event Scheduler not enabled.

My config:
Apache Version 2.4.46
PHP Version 7.3.24
MySQL Version 5.7.32

rajitha
Posts: 42
Joined: Tue Feb 11, 2020 9:54 am

Re: Internal Error Occurred after installation V4.5

Post by rajitha » Tue Nov 24, 2020 4:26 am

Hi @dherremans
Can you try executing php symfony cc within <orangehrm-app>/symfony directory.

Thanks,

rajitha
Posts: 42
Joined: Tue Feb 11, 2020 9:54 am

Re: Internal Error Occurred after installation V4.5

Post by rajitha » Tue Nov 24, 2020 4:28 am

Hi @muhtadi,
You may need to contact your hosting provider to solve this issue.

Thanks,

muhtadi
Posts: 3
Joined: Wed Nov 18, 2020 6:11 pm

Re: Internal Error Occurred after installation V4.5

Post by muhtadi » Tue Nov 24, 2020 4:51 am

Thank you for your help. what should i say to my hosting provider?? Why actually happening here? could'nt communicate with database ?

rajitha
Posts: 42
Joined: Tue Feb 11, 2020 9:54 am

Re: Internal Error Occurred after installation V4.5

Post by rajitha » Tue Nov 24, 2020 5:20 am

Hi @muhtadi,
You are correct. Most probebly yes, it's connection issue with database. Sometime it's cache issue if you re-install multiple times.

Thanks,

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