OrangeHRM Forum

Hi,

We had an issue when normal user want to apply thier leave. The email notification was not receive to supervisor and approval. The configuration email and test email was succeed. Please advise us master

Hi

Is the work email address of the employee and supervisor added? Which version of OrangeHRM are you using it? Are you using the exe version or zip version?

Can you please share the log file which is located in orangehrm/symfony/log/orangehrm.log


Regards
Kavitha

Hi Kavitha,

I am also facing the same issue and I have raised an issue in github, please find below thread from github with an error.

https://github.com/orangehrm/orangehrm/issues/604

Thanks,
Mo

Hi Kavitha,

I am also facing the same issue and I have raised an issue in github, please find below thread from github with an error.


Hi,

I am using opensource of OrangeHRM 4.3.4, I am still not getting any emails after configuration.

Configured Email Configuration and able to send Test mail using */sendmail option
Under Email Subscription I have selected all options to trigger the when anything happens with Leave Module
Created 2 users x and y and configured x reports to y in Direct method
Configured Work email address as well
after all this configuration, Leave notification emails are not being sent.

Please find the below error log for more information.

Mon 10 Feb 2020 03:53:16 PM IST,681 [24654] ERROR leave.LeaveApplicationService - Exception while saving leave:Doctrine_Record_UnknownPropertyException: Unknown record property / related component "sendmail_path" on "EmailConfiguration" in /var/www/html/orange/symfony/lib/vendor/lexpress/doctrine1/lib/Doctrine/Record/Filter/Standard.php:55 Stack trace: #0 /var/www/html/orange/symfony/lib/vendor/lexpress/doctrine1/lib/Doctrine/Record.php(1394): Doctrine_Record_Filter_Standard->filterGet(Object(EmailConfiguration), 'sendmail_path') #1 /var/www/html/orange/symfony/lib/vendor/lexpress/doctrine1/lib/Doctrine/Record.php(1349): Doctrine_Record->_get('sendmail_path', true) #2 /var/www/html/orange/symfony/lib/vendor/symfony/lib/plugins/sfDoctrinePlugin/lib/record/sfDoctrineRecord.class.php(185): Doctrine_Record->get('sendmail_path') #3 /var/www/html/orange/symfony/plugins/orangehrmCorePlugin/lib/mail/orangehrmMailTransport.php(76): sfDoctrineRecord->__call('getSendmailPath', Array) #4 /var/www/html/orange/symfony/apps/orangehrm/lib/model/core/Service/EmailService.php(135): orangehrmMailTransport->getTransport() #5 /var/www/html/orange/symfony/apps/orangehrm/lib/model/core/Service/EmailService.php(497): EmailService->getMailer() #6 /var/www/html/orange/symfony/plugins/orangehrmLeavePlugin/lib/mail/LeaveMailer.php(90): EmailService->sendEmailNotifications('leave.apply', Array, Array, 'ess') #7 /var/www/html/orange/symfony/lib/vendor/symfony/lib/event/sfEventDispatcher.class.php(77): LeaveMailer->listen(Object(sfEvent)) #8 /var/www/html/orange/symfony/plugins/orangehrmLeavePlugin/lib/service/LeaveApplicationService.php(158): sfEventDispatcher->notify(Object(sfEvent)) #9 /var/www/html/orange/symfony/plugins/orangehrmLeavePlugin/lib/service/LeaveApplicationService.php(74): LeaveApplicationService->saveLeaveRequest(Object(LeaveParameterObject)) #10 /var/www/html/orange/symfony/plugins/orangehrmLeavePlugin/modules/leave/actions/applyLeaveAction.class.php(110): LeaveApplicationService->applyLeave(Object(LeaveParameterObject)) #11 /var/www/html/orange/symfony/cache/orangehrm/prod/config/config_core_compile.yml.php(967): applyLeaveAction->execute(Object(sfWebRequest)) #12 /var/www/html/orange/symfony/plugins/orangehrmCorePlugin/lib/filter/orangehrmExecutionFilter.php(42): sfExecutionFilter->executeAction(Object(applyLeaveAction)) #13 /var/www/html/orange/symfony/cache/orangehrm/prod/config/config_core_compile.yml.php(962): orangehrmExecutionFilter->executeAction(Object(applyLeaveAction)) #14 /var/www/html/orange/symfony/cache/orangehrm/prod/config/config_core_compile.yml.php(948): sfExecutionFilter->handleAction(Object(sfFilterChain), Object(applyLeaveAction)) #15 /var/www/html/orange/symfony/cache/orangehrm/prod/config/config_core_compile.yml.php(1044): sfExecutionFilter->execute(Object(sfFilterChain)) #16 /var/www/html/orange/symfony/lib/vendor/symfony/lib/filter/sfCommonFilter.class.php(29): sfFilterChain->execute() #17 /var/www/html/orange/symfony/cache/orangehrm/prod/config/config_core_compile.yml.php(1044): sfCommonFilter->execute(Object(sfFilterChain)) #18 /var/www/html/orange/symfony/plugins/orangehrmCorePlugin/lib/filter/orangehrmPostExecutionFilter.php(22): sfFilterChain->execute() #19 /var/www/html/orange/symfony/cache/orangehrm/prod/config/config_core_compile.yml.php(1044): orangehrmPostExecutionFilter->execute(Object(sfFilterChain)) #20 /var/www/html/orange/symfony/apps/orangehrm/lib/filter/ModuleFilter.php(56): sfFilterChain->execute() #21 /var/www/html/orange/symfony/cache/orangehrm/prod/config/config_core_compile.yml.php(1044): ModuleFilter->execute(Object(sfFilterChain)) #22 /var/www/html/orange/symfony/plugins/orangehrmCorePlugin/lib/authorization/filter/ohrmAuthorizationFilter.php(101): sfFilterChain->execute() #23 /var/www/html/orange/symfony/cache/orangehrm/prod/config/config_core_compile.yml.php(1044): ohrmAuthorizationFilter->execute(Object(sfFilterChain)) #24 /var/www/html/orange/symfony/apps/orangehrm/lib/filter/SessionInfoFetcherFilter.php(67): sfFilterChain->execute() #25 /var/www/html/orange/symfony/cache/orangehrm/prod/config/config_core_compile.yml.php(1044): SessionInfoFetcherFilter->execute(Object(sfFilterChain)) #26 /var/www/html/orange/symfony/apps/orangehrm/lib/filter/OrangeI18NFilter.php(58): sfFilterChain->execute() #27 /var/www/html/orange/symfony/cache/orangehrm/prod/config/config_core_compile.yml.php(1044): OrangeI18NFilter->execute(Object(sfFilterChain)) #28 /var/www/html/orange/symfony/apps/orangehrm/lib/filter/ExceptionCatcherFilter.php(26): sfFilterChain->execute() #29 /var/www/html/orange/symfony/cache/orangehrm/prod/config/config_core_compile.yml.php(1044): ExceptionCatcherFilter->execute(Object(sfFilterChain)) #30 /var/www/html/orange/symfony/lib/vendor/symfony/lib/filter/sfBasicSecurityFilter.class.php(72): sfFilterChain->execute() #31 /var/www/html/orange/symfony/cache/orangehrm/prod/config/config_core_compile.yml.php(1044): sfBasicSecurityFilter->execute(Object(sfFilterChain)) #32 /var/www/html/orange/symfony/cache/orangehrm/prod/config/config_core_compile.yml.php(1009): sfFilterChain->execute() #33 /var/www/html/orange/symfony/cache/orangehrm/prod/config/config_core_compile.yml.php(1044): sfRenderingFilter->execute(Object(sfFilterChain)) #34 /var/www/html/orange/symfony/cache/orangehrm/prod/config/config_core_compile.yml.php(685): sfFilterChain->execute() #35 /var/www/html/orange/symfony/cache/orangehrm/prod/config/config_core_compile.yml.php(2773): sfController->forward('leave', 'applyLeave') #36 /var/www/html/orange/symfony/lib/vendor/symfony/lib/util/sfContext.class.php(179): sfFrontWebController->dispatch() #37 /var/www/html/orange/symfony/web/index.php(22): sfContext->dispatch() #38 {main}

Hi

Thanks for forwarding the issue. We will check the issue and get back to you.


Regards
Kavitha

Please refer https://github.com/orangehrm/orangehrm/issues/604#issuecomment-587401989 to get temporary fix for OrangeHRM 4.3.4.